Professional Scrum Facilitation Skillsâ„¢ is an interactive course designed to help Scrum practitioners develop a facilitatorâ€™s mindset, proficiency in facilitation skills, and learn when and how to select effective techniques for various circumstances. Strong facilitation skills enable better problem-solving, more effective Scrum events and greater team alignment, all leading to better outcomes.
A key tenet of Scrum is to put problem-solving and decision-making in the hands of the Scrum Team. The Scrum Framework creates venues for this to happen and the Scrum Values help create an environment in which each Scrum Team memberâ€™s voice can be heard. However, team interactions donâ€™t always go well. Sometimes team members lose sight of goals, donâ€™t fully engage and/or canâ€™t reach agreement. Effective facilitation can guide the team toward their desired outcomes.